WHAT PILOTS CAN BRING TO COMPANY MANAGEMENT?
Why not draw inspiration from the best practices of the aeronautics industry to implement a new model of managerial innovation? By Romain Zerbib, teacher-researcher at ICD Business School
Looking for new solutions to effectively meet the challenges of managing resources within an organization: this is how managerial innovation can be defined. The way airlines have managed to reduce human errors is an emblematic example: they have invented a new mode of cooperation between crew members, called "Crew Resource Management". This model consists of rethinking the practice of leadership through a better consideration of behavioral skills. The effectiveness of the model has inspired the training of firefighters and surgeons. Why couldn't it be applied to that of managers?"